Privacy Policy
This privacy policy explains how the APES Contact Centre public website supports route finding and what happens when you leave this site to use APES contact forms, staff access or other external services.
How privacy works on this site
Use this page to understand the limits of the public contact-centre website and where specialist privacy handling begins.
Scope of this policy
This policy applies to the public APES Contact Centre website pages in this static export, including the route finder, division route pages, Change Log Hub and linked legal pages published on this site.
What this website does
The Contact Centre helps visitors identify the correct APES route before opening an external form or service. The route choices, filters and page interactions shown on this public site are designed to work in your browser and to help you choose the correct destination.
External contact forms and services
When you open a contact form, staff access route, donation page or another external APES service, you leave this static contact-centre export and continue on a separate service. That service will handle any personal data you provide under its own privacy, security and operational rules.
Information you should share
- Share only the information needed for the route you are using.
- Do not send payment details through general contact forms.
- Avoid uploading sensitive documents unless the destination service specifically requires them.
External links and third-party destinations
This site links to wider APES websites, the APES helpdesk, staff sign-in and the secure Donorbox donation page. Those services may collect information according to their own privacy notices once you leave this site.
Privacy and data protection contact
If you need APES privacy or data protection support, use the Legal, Privacy and Data contact route.