APES CIC logo APES Contact Centre Association of Protecting Exotic Species CIC

Choose the right route first time so enquiries reach the correct team quickly. If a person or animal is in immediate danger, call 999.

Public contact support

APES Contact Centre Route Finder

APES CIC centrally governs APES Shelter and Rescue, APES Pet Care Clinic and APES Pet Shop. Use this route finder to identify the correct organisation, role and enquiry path before opening a contact form.

Contact APES CIC Make a complaint Reception

Before you open a contact form

Public guidance for complaints, welfare, support and governance routes.

Share only the information needed

  • Use the route summary to confirm which APES team receives the enquiry.
  • Include only the details needed to understand your request, concern or complaint.
  • Avoid uploading sensitive documents unless they are necessary for the route you are using.

Complaints, emergencies and privacy

  • Use the complaints route for service concerns, conduct, data protection, governance or finance-related complaints.
  • If a safeguarding issue or animal welfare emergency needs immediate help, call 999 first.
  • Form submissions are handled by the named APES team and should be read alongside the APES Contact Centre privacy policy.

Essential contact routes if the interactive finder is unavailable

These direct links remain usable without JavaScript and are crawlable for visitors and search engines.

Choose organisation or division

Use logos to identify the correct APES organisation before selecting a route.

Guided route finder

Step 1 organisation, Step 2 role or contact type, Step 3 enquiry route.

Choose all three steps to unlock the contact form. The summary below will confirm the destination team, route name and a short description before you continue.

Start with the APES organisation or division that should receive the enquiry.

Choose the team type once the organisation is set.

Pick the exact route that best matches the reason for contact.

Select an organisation, then a role or contact type, then an enquiry route to enable the contact form button.

No route selected yet

The route summary will appear here after you complete the three-step selection.

Destination team details will appear here.

What this form is for

Use the selector above to confirm the correct APES route before opening a form.

Before you submit

Share only necessary details, avoid unnecessary sensitive uploads, and call 999 for immediate danger.

Open contact form

Filter all contact routes

All routes show by default and narrow only when you search or select filters.

Organisation filters
Contact-type filters

Route count will update when the directory finishes loading.